Communication history

Communication history is the full audit log of everything CrewSheet has sent — every schedule notification and announcement, who received it, and whether it went through.

Read the list

Each row is one send (a "batch"):

• Date/Time — when it sent, or the planned time for a scheduled send (shown with a clock icon).
• Job — the job it was for, or an Announcement label for general messages.
• Template — the template used.
• Channel — SMS or email.
• Status — sent, scheduled, cancelled, or failed.
• Recipients — how many delivered out of the total, with failures called out in red.

Filter

Use the filters at the top to narrow the list by division, channel, or status — for example, show only failed sends, or only what went to one division.

Open a send

Click any row to see its detail: the job and template used, the channel, overall delivery counts, and a per-crew-member table. Each row shows that person's phone, email, and delivery status — click a row to expand the exact message they received.

From a scheduled batch you can still Reschedule or Cancel send here — see Scheduled sends.

Delivery status

CrewSheet communication is one-way — crew don't need to reply or confirm. Statuses here reflect delivery only, so you can spot a bad phone number or a failed text and follow up.